Best Customer Service - Centrify Global Support Program
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
I have been in the security industry for years, and have seen the SC Awards announcements and program at RSA grow from a small gathering to a gala event that is much anticipated each year. Centrify has a world-class customer support program, and when I saw that the SC Awards created a Best Customer Service award, I was intrigued. Our customer support program is well recognized by our customers – with a better than 90 percent satisfaction rating based on survey results from our customers – and I thought the SC Awards judges would enjoy learning more about it, and considering us for this industry accolade.
What's a key benefit for entering your company in the SC Awards?
As I mentioned, our program is recognized as very successful by our customer base, and as a key differentiator for Centrify. Now that the SC Awards is awarding the Best Customer Service, we have the opportunity and benefit to be recognized within SC Magazine, and possibly the entire security community.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
I can't think of another program on the scale of the SC Awards, especially in terms of recognizing the industry's best customer service. The SC Awards are the largest and most long-running program in the industry, and since they present the winners at the RSA Conference, the biggest security gathering in the industry, it's a program and recognition that's anticipated all year long.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Well, our customers know full well of the strength and offerings supporting them with their Centrify products. But certainly winning the Best Customer Support SC Award would highlight this advantage for Centrify with prospects and future customers, and would positively impact the industry's view of Centrify's customer support program, which to date has been a well-kept secret. That's the great thing about the SC Awards choosing to honor a customer support program this year!
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
We would work with Centrify's Marketing team to join the other finalists in issuing a press release on this honor. I know the team would be interested in promoting it on the website, over social media, and through newsletters and mailings, as well.
Best Multifactor Product, Best Identity Management Application, Best Cloud Computing Security - SecureAuth IdP
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
2010, this is one of the most popular publication in the Security space
What's a key benefit for entering your company in the SC Awards?
Spreading awareness, possibly gaining recognition
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
Info World
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Positively of course, but more importantly helps PR.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
The benefit that our customers gain from SecureAuth IdP should be the main driver. We need to get the case studies to the judges
Best Identity Management Application - 4TRESS
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
SC Magazine and the SC Awards have long been respected in the IT security world. As a result, HID Global Identity Assurance has followed the program since its inception 16 years ago. The SC Awards are a great opportunity for us to showcase our IT security offerings to the readers of SC Magazine, many of which are our customers, who can verify the strengths and validity of our solutions.
What's a key benefit for entering your company in the SC Awards?
To stand out in the crowded IT security market, is important that our solutions receive the validation of IT security experts. An SC Award win provides a stamp of approval from a well-respected group of industry experts that our customers can trust.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
Much like the Oscars and Grammys, the SC Awards recognize the most talented names in the field. As SC Magazine has long been regarded as the knowledge leader in IT security, its awards are highly coveted by vendors and solutions providers in this field.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Being named a winner of an SC Award would further give proof to our customers that our identity management solutions are secure, dependable and efficient.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
HID Global Identity Assurance would promote winning an SC award through a press release, social media, and in the customer newsletter.
Best Email Security Solution -
Axway MailGate SC with DropZone™
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
The SC Awards are highly regarded to the Axway team and have been on our radar for a long time. SC named Axway (at the time it acquired Tumbleweed Communications) an Industry Innovator in Email Security, along with Axway MailGate consistently receiving SC’s 5-star rating. Our customers tell us how important SC is to their buying decisions, so it was paramount to us that we be a part of SC Awards 2013.
What's a key benefit for entering your company in the SC Awards?
The SC Awards afford Axway the opportunity to get close to the IT security buyer (SC Magazine readership), and to gain the third-party recognition in technical excellence by winning for Best Email Security solution – giving us an edge over the competition that ultimately opens doors with those buyers.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
Other prominent awards outside the security industry that might come close in comparison include The Stevies (American Business Awards), GCN and American Technology Awards.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Axway’s customer base is comprised of a large majority of today’s leading global enterprises (financial services, healthcare/life sciences, manufacturing, logistics, government) – all with data security as a core tenet to their business, whether it be based on corporate policies, industry and government regulations, or simply the protection of confidential customer information to safeguard their brand equity. Should Axway win the SC Award for Best Email Security solution, customer perceptions can grow exponentially – not only in terms of email security, but beyond email – to secure all forms of collaboration for internal and external data sharing.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
Not only does Axway’s email security solutions have a strong legacy of innovation, with the latest release of MailGate SC with DropZone™ we’re demonstrating our commitment to remain an industry innovator by launching a first-of-its-kind secure collaboration platform – offering users the ability to securely share files, email messages and communications from desktops, tablets or smartphones. A finalist nomination and award from SC Magazine would provide additional credibility and would become a prominent part of our Secure Collaboration campaign.
Best Identity Management Application - Enterprise Random Password Manager
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
When you attend RSA, you automatically hear about the SC Magazine awards which are the Oscars of the security industry. Making it to the finals in your product category means industry recognition among your peers, your customers, your prospects and your competitors.
What's a key benefit for entering your company in the SC Awards?
The mindshare we gain with key editors and industry professionals has been invaluable to us. Our product is one that’s not the easiest to categorize so presenting the products for awards help us solidify a simple message regarding the security technology problem we solve and why we do it better than our competitors.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
The Best of Interop awards, the Codies, the InfoSecurity Product Guide awards and the myriad of publication “Best Buy” and “Editor’s Choice” award are great to win. But the best reward is new customers and repeat customers.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
It gives us bragging rights against our competitors and a new talking point when pitching prospects. But at the end of the day, a customer will make a decision to buy our product based on price and performance, not whether or not the product is an award winner or not.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
We’ll promote a finalist selection via PR and social media channels and personal communications to customers and prospects. We’ll probably have some beer and pizza to celebrate with our teams too.
Best Computer Forensic Tool & Best Enterprise Security Solution - Lancope's StealthWatch System
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
As a leader in the network security and performance monitoring market since 2000, the SC Awards have been on Lancope's radar for many years. It is one of the top awards opportunities that we are sure to submit for each year, with the potential to bring great exposure to Lancope among our key audiences. Over the years, we have been both a finalist and winner in the U.S. and Europe awards programs.
What's a key benefit for entering your company in the SC Awards?
SC Magazine has a great readership among IT security professionals. Its award program enables us to gain valuable awareness for our powerful StealthWatch monitoring solution with readers who may not yet be familiar with our offerings, as well as reaffirm our leadership position in enterprise network security. The submission process also affords us the opportunity to define how our StealthWatch System differs from other solutions on the market, using the sophisticated behavioral analysis of NetFlow and other flow data to provide cost-effective, end-to-end network visibility and threat intelligence. (NetFlow has long been perceived as a network accounting and performance tool, but Lancope has been innovating NetFlow analysis in a security context to address emerging threats such as APTs, hacktivism and botnets especially in light of IT trends such as BYOD and cloud computing.)
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
The SC Magazine U.S. and Europe awards are really the only ones of this kind that Lancope submits for each year. Other accolades we receive mostly come from industry analysts such as Gartner, Enterprise Management Associates (EMA) and Frost & Sullivan, or local organizations such as the Technology Association of Georgia (TAG).
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
With hundreds of government and Global 2000 customers around the world, and a 95% renewal rate, our customer base is strong and has a great perception of Lancope and StealthWatch. Lancope is also a strategic technology partner of Cisco Systems, which further adds to the strength and credibility of our offerings. However, winning awards such as the SC Awards reaffirms our leadership in the market and our commitment to continuously delivering high-quality security products to meet our customers' emerging needs. As online threats continue to evolve, organizations need to be confident that they are investing in products (like StealthWatch) that are built for the challenge of combating advanced attacks such as APTs and insider threats.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
We definitely plan to tout a finalist spot or win via our web site and social media channels, as well as with a press release should we win. We would also be sure to include the accolade(s) in various collateral pieces and other communication vehicles moving forward, as well as in sales presentations and discussions as appropriate. Lancope has a very strong marketing organization, and we are always eager to share our successes and the strength of our StealthWatch products with key audiences including customers, prospects, partners and industry analysts. As a strategic technology partner of Cisco Systems, news of the award will likely reach key Cisco security audiences as well.
Best Cloud Computing Security - Porticor Virtual Private Data (VPD) System
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
I have known about the SC Awards for years and years, and have watched all the high-quality companies and products it has recognized. Each year it seems to gain more widespread attention in the industry. Porticor has a first-in-the-industry, unique service to secure cloud computing and data in the cloud, and we were prompted to participate because we believe our solution is a quality participant and has a strong chance of being recognized.
What's a key benefit for entering your company in the SC Awards?
Porticor now has widespread exposure to SC Magazine and the industry via the judging community. If we are recognized, it will be an important benefit to be honored in such a highly esteemed awards program.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
The SC Awards are the top security awards in the industry, announced at RSA, the biggest security event in the industry. I cannot think of another program that compares.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Porticor's cloud data security service has received important validation from the industry, customers, analysts, etc. Having never participated in the SC Awards, we believe winning the most important award in our industry (an SC Award) would have significant benefits around exposure and validation for us.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
Clearly we would post the logo and issue a press release if Porticor were to win a finalist spot. We would also broadcast this recognition over social media, and plan to participate in the awards ceremony at RSA.
Best Security Information/Event Management (SIEM) Appliance - ManageEngine EventLog Analyzer
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
We have been hearing about SC Awards for the last 4 to 5 years. SC Awards is one of a kind event which provides a level-playing field for IT Security Products, Companies and Professionals to compete with the best-of-the-best in Global IT Security.
What’s a key benefit for entering your company in the SC Award?
SC Awards provides us with an opportunity to present our company, ManageEngine, and specifically our SIEM product, EventLog Analyzer to a very focussed audience of IT Security Professionals; compete with the best in the industry, gain recognition and possibly win the coveted 'Best Security Information/Event Management (SIEM) Appliance' award this year.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
SC Awards would top the list. But to name a few others it would be SANS National Cybersecurity Innovation Awards, Interop Awards - where we were named the Security Finalist.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
SC Awards will add credibility to ManageEngine products, and will help us reach out to new customers.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
ManageEngine EventLog Analyzer provides a comparable, extensive feature set at an affordable price — 90 percent of the functionality at 10 percent of the cost — to meet the needs of more than 5000 SMBs and enterprise customers alike!
Security Team of the Year, CSO of the Year, Best Customer Service - Teleperfomance
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
In 2009 at the RSA show. We work very hard to be the clear Security Leader in the BPO space and thought the SC Awards would be a good opportunity to demonstrate our leadership.
What’s a key benefit for entering your company in the SC Awards?
It’s excellent recognition for all our hard word especially when coming from SCMagazine.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
I don't think any compare to SC Awards.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
With security top of mind for all our customers, winning a SC Award would help our customers feel more confident and secure with Teleperformance as their partner.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
Teleperformance will certainly reference the SCMagazine web site within our literature “with permission of SCMagazine of course".
Best Email Security Solution - Halon Mail Security
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
We heard about SC Awards a couple of years ago and felt right away that we could definitely challenge to win.
What’s a key benefit for entering your company in the SC Awards?
Entering the SC Awards has many key benefits: Possibility to win, recognition and acknowledgment. However, presence and to show that we are one of the key player is always a true acknowledgement.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
Wow, there are quite a few but SC Awards stands out, but if we have to mention we could take the CRN Award.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Winning the SC Award would have a great impact on customers perceptions, knowing that they've chosen a product that stands out and excellent technology. Though we know that our customer has chosen right solution, winning an award always add credibility and devotion.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
We always committed ourselves to hard work and eager to offer best-of-breed products. We want to explain, not just in technology advantages and features, but in how we manage to design and built and architecture platform that stands out. There are no short cuts, but by explaining our security philosophy, thoroughly and precise structure, and proudness in our commitment for customer satisfaction we hope to be next SC Awards winner.
Best Professional Training Program - Phoenix TS
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
I first heard about the SC Awards about two months ago while browsing the internet. I thought Phoenix TS was a great candidate for Best Training Program and decided to submit.
What’s a key benefit for entering your company in the SC Awards?
It would give our training program the credibility and exposure that it deserves.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
The category we are nominated for is comparable to these training awards: Training Magazine’s Top Training Organizations and the Excellence in Business Training Awards
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Winning this category would help our customers feel more comfortable enrolling in our classes after receiving such a prestigious award. It would also help position us as the industry leaders we are striving to become.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
Our training and testimonials speaks for themselves. Students continue to come back and organizations continue to send more employees. We have stellar pass rates and students leave with a tremendous amount of hands on experience.
Best Computer Forensics Tool - Internet Evidence Finder (IEF)
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
We first heard about the SC Awards in June, from the SC Magazine website. As avid readers of the magazine, it was not difficult to recognize the potential value to be gained from entering IEF into consideration for these awards. What prompted us to be a part of this event was the high level of exposure that SC Magazine could bring to our digital forensics company, as well as believing that we are a strong candidate for the category
What’s a key benefit for entering your company in the SC Awards?
A key benefit for entering our company in the SC Awards would be the potential exposure that our product, Internet Evidence Finder, could gain from winning this award. We also hope to heighten awareness, as Internet Evidence Finder has been able to find key evidence in many high profile cases to bring criminals to justice.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
A similar awards ceremony would be the Deloitte Technology Fast 50 Awards, or the PROFIT HOT 50 awards – of which we were just named to the list.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Winning the SC Award for best computer forensic tool would further increase the credibility behind our product, Internet Evidence Finder.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
Our customers trust our product because it was developed by someone like them, a former frontline professional, who is committed to developing simple, fast, and easy to use tools for forensic investigators. We are confident in our application to SC Magazine because those who use Internet Evidence Finder, high profile clients such as the FBI and the U.S. Secret Service, are confident in the results and continue to use the software for their most important cases and investigations.
Best Policy Management Solution - ManageEngine Desktop Central
When did you first hear about the SC Awards and what prompted you to be a part of the big event?
We first heard about SC awards few months ago. SC awards are known to be a one of ‘the’ event for the IT products catering to North American region. We felt nominating for the “Best Policy management solution” will help us to demonstrate the ability of our solution.
What’s a key benefit for entering your company in the SC Awards?
An award is considered to be a reward for the hard work. Hence getting an SC award for ManageEngine Desktop Central is adding credibility and creating an endorsement for our product in terms of trust and visibility.
To what other prominent awards ceremony outside of the security industry would you compare the SC Awards?
There are quite a few like CRN, Deloitte Technology Fast 500 etc. but nothing can beat SC awards.
How do you think winning an SC Award would impact the perceptions of your customers toward your products and services?
Winning an SC award is like building association with our existing and prospective customers. Since the judges involved are technology stalwarts it helps our customers to acknowledge our solutions.
With readers and industry leaders judging the various SC Awards, how do you intend to tout a finalist spot or win?
ManageEngine Desktop Central provides an affordable, extensive feature set at an affordable price — 90 percent of the functionality at 10 percent of the cost — to meet the SMB’s requirement and providing effective solutions.
